Returns & Exchanges
At SurfPsych, we put A LOT of time into handmaking every item we sell. Out hope is that every customer loves their new Surf Psych merch, but if you are not satisfied with your purchase for any reason, simply send it back to us within 30 days and you will be issued a full refund for your purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Return shipping costs are the responsibility of the customer unless the product was damaged or defective. When mailing your order back, be sure to include your name and order number.
Address your return to:
4 Woodland Sky Court
Hilton Head Island, SC 29926
Once we receive your return, it will be processed and checked. Once this is done, you will receive an email to notify you of your refund (some refunds can take up to 7 days, depending on what payment method you used).
We accept exchanges within 30 days of receiving your order. If you would like to exchange your order, email email@example.com with your order number, item(s) you want to send back, and the item(s) you would like to receive instead. We will email you a PDF of a prepaid shipping label for you to send back your original item(s). Be sure your the exchange package includes the item(s) as well as your order number. As soon as we receive the returned item(s) your new order will be on its way!